Customer Story
How the University of Alabama in Huntsville accelerated digital transformation across campus
What started as a single effort to replace paper-based processes quickly became a campus-wide digital transformation initiative. Today, the University of Alabama in Huntsville uses the Kuali Platform to streamline workflows across Academic Affairs, Research, Finance, Student Services, and administrative offices—creating a more connected, agile institution.
Watch the video below to hear how the University of Alabama in Huntsville is using the Kuali Platform to drive digital transformation across campus.
Institutional Overview
Location:
Huntsville, Alabama
Institution type:
Public research university
Students:
Approximately 10,000 students
Solutions:
Kuali Build
Kuali Academic Operations
Kuali Research
Kuali Ready
Full case study
The Challenge
Paper Processes Were Slowing the Institution
Like many universities, the University of Alabama in Huntsville relied on paper forms and manual approvals to support critical campus processes. Routine requests moved slowly, required significant administrative effort, and often introduced delays and errors. While individual departments sought ways to improve their own operations, the university saw an opportunity to modernize processes across the institution instead of solving problems one office at a time.
The Solution
Building a Platform for Campus-Wide Digital Transformation
The university adopted the Kuali Platform to replace manual, paper-based processes with connected digital workflows. What began with Research and Academic Affairs quickly expanded across campus as more departments recognized the value of a shared platform. Today, Kuali supports workflows across student services, finance and administration, academic affairs, research administration, and even operational units like parking. Rather than implementing separate software for each department, the university has created a common platform that empowers teams to modernize their own processes while maintaining consistency across the institution.
The Results
One Platform. Institution-Wide Impact.
By standardizing on the Kuali Platform, the University of Alabama in Huntsville has accelerated digital transformation while improving the experience for students, faculty, staff, and administrators.
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Replaced paper-based workflows with digital processes
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Reduced approvals from days to minutes for some workflows
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Streamlined student-facing services across campus
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Expanded workflow automation beyond Academic Affairs into Research, Finance, and Administration
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Enabled departments to build and manage their own digital solutions
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Created a scalable platform for continued institutional modernization
Why Kuali
A Platform That Grows with the Institution
Rather than solving one departmental challenge at a time, the University of Alabama in Huntsville continues to expand the Kuali Platform across campus. As new opportunities for automation emerge, additional departments can build on the same technology foundation, creating a more connected institution while avoiding fragmented systems and duplicate solutions.
"I saw a clear opportunity to modernize so many of the things that were going on across campus."
Rhonda Gady
Associate Provost for Undergraduate Education | University of Alabama in Huntsville
"Research was the first to adopt it. Then we brought it into Academic Affairs. Now it's expanding into Finance and Administration, the colleges are building forms, and even departments like Parking are using it."
Rhonda Gady
Associate Provost for Undergraduate Education | University of Alabama in Huntsville
"The Kuali team is great. I work with a lot of other systems, and if you ask me support-wise and care-wise, Kuali is the leader."
Rhonda Gady
Associate Provost for Undergraduate Education | University of Alabama in Huntsville