How Southern New Hampshire University improved the student experience through faster publishing and workflow automation

Southern New Hampshire University wanted to provide students and staff with more timely access to academic information while reducing the administrative burden on system administrators. By implementing Kuali Academic Operations and Kuali Build, the university streamlined catalog publishing, automated internal processes, and improved support across campus.

Watch the video below to hear how Southern New Hampshire University modernized academic operations with Kuali.

Full case study

The Challenge

Keeping Academic Information Current

Before implementing Kuali, Southern New Hampshire University wasn't able to publish its academic catalog as frequently as it wanted. As a result, students, advisors, and staff didn't always have access to the most up-to-date information. Manual administrative processes also created additional work for system administrators and slowed responses to user requests. The university wanted a better way to keep academic information current while improving internal efficiency.

The Solution

Modernizing Academic Operations

Southern New Hampshire University adopted Kuali Academic Operations to simplify catalog management and improve collaboration between the registrar's office, academic departments, and system administrators. The university also expanded its use of Kuali Build to automate support requests, user access management, reporting requests, and other administrative processes—reducing manual work while improving service across campus.

The Results

Faster Publishing. Better Service. Fewer Barriers.

By modernizing its academic operations, Southern New Hampshire University improved access to academic information while creating more efficient internal processes for administrators and campus users.

• Published the academic catalog more frequently

• Improved access to current information for students and staff

• Automated support requests and user access workflows

• Reduced administrative barriers for campus users

• Improved response times for reporting and system requests

• Increased operational efficiency for system administrators
  
  

Why Kuali

A Platform That Grows with the Institution

As Southern New Hampshire University expands its use of Kuali Build, the platform continues to create new opportunities for workflow automation and process improvement across the institution. By empowering administrators to build solutions that meet evolving campus needs, Kuali supports a culture of continuous improvement.