Customer Story
Portland State University

How Portland State University improved research visibility and eliminated shadow systems

 

Without a centralized research administration system, Portland State University relied on shadow systems, individual tracking methods, and manual communication to keep research moving. By implementing Kuali Research, the university gained greater transparency, automated workflows, and a connected view of research operations across the institution.

Watch the video below to hear how Portland State University transformed research administration. 

Institutional Overview

Location:

Portland, Oregon


Institution type:

Public research university


Students:

Approximately 22,000 students


Solutions:

Kuali Research – Sponsored Programs
Research Compliance
Workflow Automation

Full case study

 

The Challenge
Limited Visibility Across Research Operations


Before implementing Kuali Research, Portland State University relied on spreadsheets, personal notes, and disconnected tracking methods to manage research administration. Without a centralized system, it was difficult to maintain consistency across teams, provide transparency to faculty, or understand where proposals and compliance reviews stood in the process.

The Solution
One Connected Platform for Research Administration

Portland State University implemented Kuali Research to centralize research administration workflows and eliminate disconnected tracking systems. Automated workflows now provide real-time visibility into proposal approvals and compliance reviews, while reminders and notifications keep researchers and administrators informed without relying on manual follow-up. Rather than managing multiple spreadsheets and email chains, the university now has a single platform that supports transparency across the entire research lifecycle.

The Results
Greater Transparency. Better Decisions.


Today, Portland State University has a more connected view of research administration. Administrators spend less time tracking information manually, faculty have greater visibility into the status of their requests, and institutional leaders can monitor research operations from a single, comprehensive view.

  • Eliminated shadow systems and duplicate tracking spreadsheets

  • Increased transparency for administrators, leadership, and faculty

  • Automated reminders and workflow notifications

  • Reduced manual email communication

  • Gained a holistic view of research operations across the institution

    For Portland State University, the value of Kuali extends beyond the platform itself. The team appreciates working with experts who understand the complexities of research administration and provide guidance to help improve institutional processes.

     

 

 

 "Kuali helped us show people where we are in a certain process—whether something is in the approval process or the review process. If we're waiting for something from them, it can send automatic reminders and notices." 

Dawn Boatman

Assistant Vice President for Research Administration  |  Portland State University

 "We can see what's happening holistically. Individual staff or faculty might be focused on one area at a particular time, but what matters to us is how the whole process and the whole system is working together." 

Dawn Boatman

Assistant Vice President for Research Administration  |  Portland State University