How Daemen University empowered departments to build their own workflows

Daemen University wanted to move beyond disconnected forms, departmental workarounds, and custom-coded applications that placed every new request on IT's backlog. By adopting Kuali Build, the university gave departments the ability to create and manage their own workflows while maintaining centralized governance and a single source of truth for institutional data.

Watch the video below to hear how Daemen University is empowering innovation across campus with Kuali Build.

Full case study

The Challenge

Too Many Disconnected Processes

As departments created their own Google Forms, web forms, and custom applications, Daemen University found itself managing an increasingly fragmented technology environment. Data lived in multiple places, processes lacked governance, and IT became responsible for building increasingly complex solutions whenever departments outgrew basic tools. The university wanted greater control over institutional data while giving departments the flexibility to manage their own processes without relying on developers for every request.

The Solution

Empowering Departments with No-Code Workflows

Daemen University implemented Kuali Build to provide a centralized platform for forms and workflow automation. Using an intuitive drag-and-drop interface, departments can now build and manage their own applications without writing code, while IT maintains governance and oversight across the institution. Instead of becoming the bottleneck for every new workflow request, the IT team now empowers users across campus to create and improve their own processes, accelerating innovation while maintaining consistency.

The Results

Greater Ownership. Less Custom Development.

Today, Daemen University has transformed how new processes are created across campus. Departments have greater ownership of their workflows, institutional data is managed from a more consistent foundation, and IT spends less time building one-off applications.

• Reduced reliance on custom application development

• Replaced disconnected forms with governed digital workflows

• Empowered departments to build and manage their own processes

• Created a more reliable single source of truth for institutional data

• Enabled no-code workflow automation across campus

Why Kuali

A Platform That Enables Innovation